Been with them since I arrived in Singapore in 2019. Jessie, Joanne and Celine are my usual go-to for nails and facial. Joanne’s facials are very relaxing and I always feel rested after a session with her. Nails by Jessie and Celine are always on point. Noting the other comments on hard selling- With these shops it’s normal that they sell packages because it’s part of their job (just like we have to do certain tasks to fulfil our jobs). if it doesn’t suit you, I’d suggest just declining politely; I’ve had many packages but also times where I have declined and it has not been an issue.